Patient Resources
Everything you need to know before, during, and after your visit with us, in one place.
What to Expect at Your First Visit
Our goal is to make sure every visit feels comfortable and unhurried, from the moment you check in to the moment you leave. Here is what a first visit with Ortega Boulevard Dental typically looks like.

01. Initial Consultation
Your first visit includes meeting Dr. Hekkert, a full exam, and any x-rays needed to get a clear picture of your oral health. We take the time to explain what we see and what it means for you.

02. Treatment Plan
If treatment is needed, we will walk you through your options and explain the reasoning behind what we recommend, not just what we recommend. We do not add treatment you do not need, and we will never pressure you to move forward with more than you are comfortable with

03. Follow-up Visits
Once we have a plan in place, we will schedule any follow-up visits and go over financing options so there are no surprises along the way.
Financing Options for Your Dental Care
Ortega Boulevard Dental offers several ways to make treatment more affordable, so you can choose what works for your situation.
Sunbit
A financing option for larger treatment plans, available to patients with a credit score of 580 or above. Depending on your credit, you may qualify for 0% interest for a set period.
CareCredit
Similar to Sunbit, available to patients with a credit score of approximately 620 or above, also with potential 0% interest options depending on your plan.
In-House Membership Plan
Built for patients without dental insurance who want to keep up with regular cleanings. There are two options depending on your needs:
- Prophy Plan: two cleanings and two exams covered in full each year, all x-rays included, one emergency exam and x-ray covered, and 20% off any additional treatment.
- Perio Plan: for patients who need more frequent deep cleanings, with four cleanings a year plus the same exam, x-ray, and treatment discount benefits as the Prophy Plan.
Both plans are paid annually, with no contract required.
Financing Options for Your Dental Care
Ortega Boulevard Dental offers several ways to make treatment more affordable, so you can choose what works for your situation.
Sunbit
A financing option for larger treatment plans, available to patients with a credit score of 580 or above. Depending on your credit, you may qualify for 0% interest for a set period.
CareCredit
Similar to Sunbit, available to patients with a credit score of approximately 620 or above, also with potential 0% interest options depending on your plan.
In-House Membership Plan
Built for patients without dental insurance who want to keep up with regular cleanings. There are two options depending on your needs:
- Prophy Plan: two cleanings and two exams covered in full each year, all x-rays included, one emergency exam and x-ray covered, and 20% off any additional treatment.
- Perio Plan: for patients who need more frequent deep cleanings, with four cleanings a year plus the same exam, x-ray, and treatment discount benefits as the Prophy Plan.
Both plans are paid annually, with no contract required.
ABS Dental Discount Plan
For cash-pay patients without dental insurance. Rather than a flat percentage off, your fees are reduced to match the Aetna fee schedule, which can mean meaningful savings on your care.
If you are not sure which option makes sense for you, just ask. We are happy to walk through the details with you, with no obligation.
Insurance We Accept
Ortega Boulevard Dental is in-network with most major PPO plans, including:
|
|
along with many others through partnered fee schedules. If you have a PPO plan, chances are good we accept it.
We do not accept Medicaid, Medicare, or HMO plans.
If you have an out-of-network PPO plan, we can still see you. We will bill your insurance on your behalf, though you will be responsible for any fees up front, and your plan will reimburse you directly.
Our ‘Share a Smile’ Referral Program
If you have had a good experience with us, we would love for you to share it. When you refer a friend or family member to Ortega Boulevard Dental, you both receive a $50 credit on your account, no strings attached.
Your credit can go toward whitening, an Oral-B electric toothbrush, or applied to any treatment you have planned. It is not redeemable for cash, but it is a simple way for us to say thank you for trusting us with the people you care about.
The Products We Carry In-Office
Good oral health does not stop when you leave our chair. We carry a small selection of products in the office that our team trusts and recommends, so you have easy access to the things that actually make a difference at home.

Oral-B Toothbrush Bundle
A complete kit with an electric toothbrush, two brush heads, floss, mouthwash, and toothpaste. It is a simple way to upgrade your home routine without having to piece it together yourself.

Prevident Prescription Toothpaste
A stronger fluoride toothpaste we often recommend for patients who need extra support for their gums or enamel. Ask us if this might be a good fit for you.

Whitening Syringes
For patients who want to maintain their results after an in-office whitening treatment, or touch up their smile between visits.
Comfort and Anxiety-Free Dental Options
We built our practice around helping patients feel at ease, especially those who come to us with dental anxiety. You will never be rushed here, and you will never be judged for needing a little extra support.
For patients who want it, we offer a range of options to make treatment more comfortable, including:
Prescription-Strength Numbing Gel
A topical anesthetic applied to the gums before treatment, strong enough in some cases to make injections unnecessary for minor procedures.
The Wand
A computer-controlled anesthetic delivery system that regulates the flow and pressure of the injection automatically, making the process feel more gradual and comfortable than a traditional syringe.
Nitrous Oxide/Laughing Gas
A mild sedative you breathe in through a mask that creates a sense of calm and relaxation while keeping you fully conscious and aware throughout the procedure.
If dental anxiety has kept you from getting the care you need, we would love the chance to show you a different kind of experience.
From Our Blog
Have a question about a specific treatment, or curious what other patients want to know before their visit? Here are a few of our latest posts.
Dentist Jacksonville, FL: Family and Cosmetic Dentistry Under One Roof
Quick Answer Ortega Dental provides family and cosmetic dentistry for patients in Jacksonville, FL, combining routine preventive care with services like teeth whitening and veneers. Having both under one roof means families can address everyday oral health needs and...
Reclaim Your Confident Smile by Eliminating the Crippling Shame of Past Dental Neglect
If shame or fear has kept you from the dentist for years, searching for "sedation dentistry near me" can connect you with the treatment you need in a comfortable setting. You can discuss your concerns openly, explore sedation options that match your needs, and receive...
Transform Your Smile with Top a Cosmetic Dentist in Jacksonville, FL
A cosmetic dentist in Jacksonville, FL, offers treatments that go well beyond basic touch-ups. They can correct stained, chipped, uneven, or missing teeth using options like veneers, bonding, aligners, crowns, and implants. The right approach depends on your specific...
 Ready to Get Started?
Whatever brings you in, a routine cleaning, a question about financing, or a little extra help with dental anxiety, we are here to make it easy. Reach out and we will take it from there.



